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Chapter 7. Installing an Analog Modem

7-2 Express 3000 User Manual 61203153L2-20

Figure 7-1. External Analog Modem Application

EIA-232 cable 1 (provided with the Express 3000) connects the

Express 3000 to the PC. EIA-232 cable 2 (provided by the user)

connects the external analog modem to the Express 3000.)

EIA-232 Cable (1)

EIA-232 Cable (2)

RJ-11 to RJ-11

Telephone Cables

Dial Line or

Line Jack

External Analog

Modem

COM Ports

Rear View

Express 3000

Rear View

AC Outlet

ISDN

Telephone Cable

ISDN

Telephone Wall Jack

Analog Telephone

1 2 ... 79 80 81 82 83 84 85 86 87 88 89 ... 145 146

Express 3000 1
NOTICE: 6
WARRANTY: 7
RETURNS: 7
SHIPPING: 7
OUT OF WARRANTY: 8
ENGINEERING CHANGES: 8
DATA RIGHTS: 8
Table of Contents 13
List of Figures 19
List of Figures and Tables 20
List of Tables 21
Overview 23
ANALOG DEVICES SUPPORTED 24
REMOTE ACCESS 24
EXPRESS 3000 FEATURES 24
SYSTEM REQUIREMENTS 25
ADDITIONAL DOCUMENTATION 26
Quick Start Guide 27
RJ-45 RJ-11 27
AC Power Supply 27
CD-ROMExpress 3000 27
Chapter 1. Overview 28
Setting Up the Express 3000 29
(Windows NT detects the 32
Software: Windows 33
Macintosh 35
Front Panel 35
Rear Panel 36
ON (down) 37
OFF (up) 37
EIA-232 Cable 38
Telephone Cable 38
Using the Express 41
Configuration Program 41
BEFORE USING THE PROGRAM 42
OPENING THE PROGRAM 42
CLOSING THE PROGRAM 43
LAUNCHING THE TRAY TOOL 43
Instructions for Macintosh 43
Opening the Tray Tool Menu 44
FACTORY DEFAULT SETTINGS 45
USING ON-LINE HELP 45
UNDERSTANDING PROFILES 46
ISDN Profiles 46
User Profiles 46
Using Profiles 47
General Tab 48
Packet Tab 50
Preview Tab 51
Protocols Tab 54
Phone List Tab 56
Advanced Tab 57
Creating New Profiles 59
Saving Profiles 59
Modifying Profiles 60
Copying Profiles 60
Deleting Profiles 61
Importing Profiles 62
Exporting Profiles 62
Current Profile 63
USING DIAGNOSTICS 63
Diagnosing Local Units 64
Diagnosing Remote Units 65
CONFIGURATION PROGRAM 66
Detecting the Connection 66
Using Caller ID 67
USING THE WIZARD 68
VT-100 Terminal 71
Emulation 71
Accessing Terminal Menus 72
Exiting the Terminal Menus 73
Placing the Unit Back On-line 73
Displaying the Status Buffer 73
STATUS BUFFER MESSAGES 74
Optional Calling Features 75
CALL WAITING 77
Controlling Call Waiting 77
MESSAGE WAITING INDICATOR 78
POTS PORTS DISTINCTIVE RINGS 78
Upgrading Software 79
PWR/LINE LED 80
UPGRADING SOFTWARE USING 81
HYPERTERMINAL 81
Installing an Analog Modem 83
Express 3000.) 85
ISDN Cable 89
Troubleshooting 91
LED flashes, and 1 and 2 92
LEDs are off 92
Chapter 8. Troubleshooting 93
Dial-up connection problems 94
Express 3000 not detected 96
AT Commands and 99
S-Registers 99
Entering AT Commands 100
S-REGISTERS 100
Reading S-Registers 100
AT Commands List 102
Data Terminal Ready 103
(DTR Control Line Options) 103
Generic Unit Configurations 104
Calling Number Identifiers 104
Local Echo Options 105
ISDN Switch Type Options 106
Data Flow Control Options 106
S-Registers List 107
S-register Strings List 114
Status Buffer Messages 115
Loop Status Messages 127
Connector Pinouts 129
PIN 9 PIN 6 130
Acronyms and Abbreviations 133
Glossary 135
Appendix F. Glossary 136
On-Line Services 145

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